Skip to main content

Technical Support

Having computer problems? There are several different technical support options available depending upon the trouble you're having.

CS101 can help with...

Please contact your CS101 instructor or visit Open Lab if you are having difficulty with:

WVU ITS Help Desk can help with...

Please call WVU ITS Help Desk at (304) 293-4444 or e-mail itshelp@mail.wvu.edu if you are having difficulty with:

  1. Logging in to the CS101 website, eCampus, MIX, or WVU Portal
  2. Downloading or installing Office 365

Pearson Tech Support can help with...

Please contact Pearson Tech Support via chat or by calling (855) 875-1797 if you are having problems with:

  1. Logging in to MyITLab
  2. Using the MyITLab website
  3. Completing MyITLab Lessons