Technical Support

Having computer problems? There are several different technical support options available depending upon the trouble you're having.

CS101 can help with...

Please contact your CS101 instructor or visit Open Lab if you are having difficulty with:

• Completing CS101 Homeworks
• Using the CS101 website
• Submitting assignments
• Viewing grades or missing grades

WVU ITS Help Desk can help with...

Please call WVU ITS Help Desk at (304) 293-4444 or e-mail itshelp@mail.wvu.edu if you are having difficulty with:

1. Logging in to the CS101 website, eCampus, MIX, or WVU Portal
2. Downloading or installing Office 365

Pearson Support can help with...

Please contact Pearson Support via chat or phone if you are having problems with:

1. Purchasing or registering for MyLab IT
2. Logging in to MyLab IT
3. Using the MyLab IT website
4. Completing MyLab Lessons